Privacy Policy

At Omnelio, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when using our services, including WhatsApp API, call center solutions, and other platforms.

1. Information We Collect

Contact details: name, email address, phone number
Message content from WhatsApp interactions for customer support purposes
Usage data: logs, analytics, and IP address for service performance and security

2. How We Use Your Information

Provide and improve our services, including customer support via WhatsApp
Communicate with you regarding service updates, inquiries, or requests
Comply with legal obligations and ensure platform security

3. Data Sharing and Security

We do not sell or rent your personal data. Your information may be shared with trusted service providers who assist us in operating our platform, strictly under confidentiality agreements. We implement appropriate technical and organizational measures to protect your data.

4. Your Rights

Access and receive a copy of your personal data
Request correction of inaccurate information
Request deletion of your personal data
Opt-out of communications or marketing messages

5. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: contact@dgml.ma
Phone: +212 699 421 414